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Privacy policy

Nexus Technology Group Pty Ltd · ABN 46 672 394 839

This policy explains how Nexus Technology Group Pty Ltd (“Salon Pay”, “we”, “us” or “our”) handles personal information collected offline or online, including through our website and associated services.

Personal information

We may collect your name, contact and payment details, demographic information, details of the products and services you ask about, browser and device data, location, site usage and other information you provide through our website or associated services. We may collect this information directly from you or through third parties.

Collection and use

We use personal information to provide access to our website and services, respond to enquiries, administer our business, maintain records, improve our website and services, conduct analytics and research, provide marketing communications where permitted, and comply with legal obligations or resolve disputes.

Disclosure

We may disclose information to service providers who support our technology, hosting, storage, payment, marketing, professional advice and administration; our employees and related entities; business partners; and parties involved in a transfer of our business or assets. Some providers may be located or store information outside Australia. Overseas recipients may not be bound by Australian privacy laws.

Your choices and rights

You may choose not to provide personal information, although this may affect our ability to provide services or respond to you. You may request access to or correction of information we hold, ask us to restrict its use where applicable, or unsubscribe from marketing communications. We may need to verify your identity and an administrative fee may apply to access requests. You may complain if you believe we have mishandled your personal information; we will investigate and respond.

Storage and security

We take reasonable physical, electronic and managerial steps to safeguard personal information against misuse, interference, loss and unauthorised access, modification or disclosure. No internet transmission or storage method can be guaranteed completely secure, so you provide information at your own risk.

Cookies and other websites

We use cookies and similar technologies to improve site performance, understand usage, remember preferences and support relevant advertising. You can manage cookies through your browser settings, though some site functions may not work as intended. Our website may link to other sites; we are not responsible for their privacy practices.

Updates

We may update this policy by publishing a revised version on our website. Please check back for changes.

Contact our Privacy Officer

Email support@salonpay.com.au or write to Nexus Technology Group Pty Ltd, PO Box 237, Chirnside Park, Victoria 3116, Australia.